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Dining Room Assistant

2 months ago

Champaign, Illinois, United States Aspen Tap House Full time
Job Summary

We are seeking a highly motivated and detail-oriented Server Support Associate to join our team at Aspen Tap House. As a Server Support Associate, you will play a critical role in ensuring that our guests have an exceptional dining experience.

Key Responsibilities
  • Assist servers with clearing and cleaning tables in a timely and efficient manner.
  • Communicate effectively with hosts to ensure that all tables are seated quickly and efficiently.
  • Assist guests with any needs and provide exceptional customer service.
  • Participate in maintaining a clean and organized service area.
  • Collaborate with the updater to ensure quick table turns and efficient service.
  • Adhere to our core values of passion, partnership, integrity, and fun with purpose.
  • Understand and effectively utilize our first-time guest program.
  • Practice safety and sanitation at all times.
  • Complete opening and closing duties as per unit.
  • Maintain proper etiquette with all staff members and guests.
  • Exhibit teamwork at all times.
  • Maintain proper uniform and hygiene standards at all times.
Requirements
  • Accountability - Ability to accept responsibility and account for actions.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
  • Time Management - Ability to utilize available time to organize and complete work within given deadlines.
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Work Environment

Typical restaurant environment.