Front Desk Associate
3 weeks ago
Job Summary:
We are seeking a highly skilled and friendly Guest Service Agent to join our team at Drury Hotels Company, LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Provide warm and welcoming greetings to guests upon arrival and departure
- Assist guests with check-in and check-out processes, including room assignments and key distribution
- Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner
- Offer recommendations and suggestions to guests on local attractions, dining, and entertainment options
- Collaborate with other hotel staff to ensure seamless guest experiences
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Flexibility to work a variety of shifts, including weekends and holidays
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and advancement
- A fun and dynamic work environment
- Recognition and rewards for outstanding performance
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