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Customer Service Representative

2 months ago


Murfreesboro, Tennessee, United States Kelly Services, Inc. Full time
Customer Service Agent Job Description

Kelly Services, in partnership with Nissan North America, is currently seeking highly skilled and customer-focused individuals to join their INFINITI Call Center team as Call Center Customer Service Agents.

Key Responsibilities:

  • Handle inbound and outbound phone calls with professionalism and courtesy.
  • Provide exceptional customer service and support to resolve customer inquiries and concerns.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals.
  • Stay up-to-date with product knowledge and company policies to ensure accurate and informed responses.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple calls simultaneously.
  • Strong problem-solving and conflict resolution skills.
  • High school diploma or equivalent required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Kelly Services is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.