Compassionate Pet Transport Specialist

2 weeks ago


Cincinnati, Ohio, United States FAITHFUL COMPANION MEMORIALS INC Full time

$18.00 per hour

Faithful Companion Memorials Inc. is seeking a dedicated full-time Pet Transport Specialist & Customer Service Representative. This role comes with a comprehensive benefits package that includes Paid Time Off, Vacation, Bereavement leave, a 401K plan with up to 4% matching contributions, medical coverage including concierge services, Flexible Spending Accounts for medical and dependent care, dental and vision insurance, company-paid life insurance, optional pet insurance, and both short-term and long-term disability coverage. Benefits become available after 30 days of employment.

The Pet Transport Specialist & CSR is tasked with utilizing a company vehicle to respectfully collect deceased pets from their homes or veterinary clinics and return the cremated remains once the cremation process is complete.

Key Responsibilities of the Pet Transport Specialist & CSR include:

· Safely operating company vehicles while maintaining courteous driving practices.

· Performing pickups and transporting pets to and from veterinary clinics and clients' residences.

· Diligently completing all necessary documentation and forms.

· Operating cremation machinery (training will be provided).

· Collecting paw prints and other memorial items as requested.

· Utilizing various tools and equipment to personalize and package cremated remains in urns.

· Maintaining clean workspaces and vehicles.

· Answering phone inquiries and delivering exceptional customer service.

· Handling and transporting pets with the utmost respect and dignity at all times.

Requirements:

· Comfortable engaging with individuals with empathy and professionalism.

· Possession of a valid Driver's License.

· A clean driving record is essential.

· Capability to lift a minimum of 75lbs without assistance.

· A mobile phone with calling, texting, and GPS capabilities.

· Attention to detail with a commitment to providing error-free services.

· Flexibility in scheduling, including evenings and weekends, with varying shifts.

· Must successfully pass a motor vehicle record check, background check, and a 4-panel drug screening.

Compensation details: $18.00 Hourly Wage



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