Current jobs related to Service Operations Manager - Somers Point, New Jersey - BISHS RV INC

  • Operations Manager

    5 days ago

    Somers Point, New Jersey, United States Kaleidoscope ABA Therapy Services Full time

    Job DescriptionKaleidoscope ABA Therapy Services is seeking a highly skilled Operations Manager to join our team. As an integral part of our organization, this role will be responsible for supporting our Center in Somers Point, NJ, leading the administrative-side of our clinical operation.Key Responsibilities:Manage day-to-day operations, including...

  • Operations Manager

    2 weeks ago

    Somers Point, New Jersey, United States Kaleidoscope ABA Therapy Services Full time

    Job OverviewKaleidoscope ABA Therapy Services is seeking a highly skilled and organized Operations Manager to join our team. As an integral part of our organization, you will be responsible for supporting our Center in Somers Point, leading the administrative side of our clinical operation.Key ResponsibilitiesManage day-to-day operations, including...

  • Restaurant Operations Manager

    4 days ago

    Somers Point, New Jersey, United States Taco Bell Full time

    Job DetailsJob Location: Somers Point - Somers Point, NJPosition Type: Restaurant General ManagerSalary Range: UndisclosedDescriptionThe Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan.Focal Points:Driving...

  • Restaurant Operations Manager

    5 days ago

    Somers Point, New Jersey, United States SUMMERWOOD MASTER Full time

    Restaurant General Manager Job DescriptionAt Summerwood Master, we are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for ensuring the success of our restaurant by driving customer satisfaction, financial performance, and employee satisfaction.Key...

  • Project Manager

    1 month ago

    Somers Point, New Jersey, United States BISHS RV INC Full time

    Job OverviewBish's RV INC is seeking a highly skilled and motivated Project Manager to join our team. As a key member of our operations team, you will be responsible for conducting an operational review of the Diamond Delivery process, identifying areas for improvement, and implementing process changes to drive efficiency and profitability.Key...

  • Service Manager

    1 month ago

    Somers Point, New Jersey, United States BISHS RV INC Full time

    Job OverviewBish's RV is seeking a highly skilled Service Manager to lead our Service Department in delivering exceptional customer experiences and driving business growth. As a key member of our leadership team, you will be responsible for maintaining a high level of customer satisfaction, driving profitability, and building a high-performing team of...

  • Warehouse Operations Manager

    1 month ago

    Somers Point, New Jersey, United States ABC Supply Co. Full time

    Warehouse Lead Job DescriptionABC Supply Co. is seeking an experienced Warehouse Lead to join its team. As a key member of our operations team, you will be responsible for leading the warehouse team, maintaining a clean and efficient warehouse, and ensuring timely and professional responses to sales floor calls.Key Responsibilities:Provide leadership and...

  • Operations Supervisor Trainee

    1 week ago

    Somers Point, New Jersey, United States CVS Health Full time

    Job SummaryThe Shift Supervisor Trainee role is an entry-level position that prepares employees for future supervisory responsibilities. As a Shift Supervisor Trainee, you will perform work as directed, complete basic operations and management skills training, and learn about key aspects of the business, including building customer loyalty through...

  • Parts Operations Supervisor

    2 months ago

    Somers Point, New Jersey, United States BISHS RV INC Full time

    Job OverviewKey Responsibilities:Enhance Customer Experience: Foster a customer-focused atmosphere for retail clients and internal departments.Goal Achievement: Predict, track, and evaluate objectives to assess performance and modify tactics as necessary.Team Development: Recruit, mentor, and hold all parts personnel accountable, with a focus on future...

  • Restaurant Shift Manager

    5 days ago

    Somers Point, New Jersey, United States SUMMERWOOD MASTER Full time

    Job Summary:The Shift Leader is a key role within the Summerwood Master team, responsible for ensuring seamless operations during their shift. This position plays a vital part in maintaining high standards of customer satisfaction, product quality, and speed of service.Key Responsibilities:Drive excellence in customer service, maintaining a positive and...

  • Yard Operations Specialist

    2 months ago

    Somers Point, New Jersey, United States MarineMax Full time

    Job Summary:The Yard Team Member is a key role within MarineMax, responsible for ensuring the efficient flow of traffic for all departments and maintaining an organized yard with operable equipment. This position requires strong organizational and communication skills, with the ability to work effectively in a fast-paced environment.Key...

  • Parts Operations Supervisor

    2 months ago

    Somers Point, New Jersey, United States Bish's RV, Inc. Full time

    Key Objectives:Enhance Customer Experience: Foster a robust customer-focused atmosphere for retail clients as well as within the sales and service divisions.Achieve Performance Targets: Predict, Monitor, and evaluate objectives to assess success and modify strategies as necessary.Develop a High-Performing Team: Recruit, train, mentor, and ensure...

  • Store Manager

    2 weeks ago

    Somers Point, New Jersey, United States Norman's Gift Shops, Inc. Full time

    Job Title: Store ManagerNorman's Gift Shops, Inc. is seeking a highly motivated and experienced Store Manager to lead our team in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Develop and implement customer-centric strategies to drive sales and customer loyalty.Lead and manage a high-performing team to achieve...

  • Customer Service Representative

    1 month ago

    Somers Point, New Jersey, United States Myrepublicbank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Myrepublicbank. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, providing personalized support, and promoting our banking products and services.Key ResponsibilitiesDeliver...

  • Airport Services Technician/Mechanic

    5 days ago

    Somers Point, New Jersey, United States TCR Americas, LLC Full time

    The OpportunityThis is an exciting time for our company, and we are looking for a skilled professional to join our team in the United States.As an Airport Service Technician/Mechanic, you will be responsible for providing the optimum availability of vehicles and installations for our customers' operational requirements.A snapshot of what you will be doing...

  • Medical Services Coordinator

    1 month ago

    Somers Point, New Jersey, United States Shore Medical Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Services Coordinator to join our team at Shore Medical Center. As a key member of our outpatient department, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesProvide general clerical and secretarial duties for assigned...

  • Airport Services Technician/Mechanic

    1 week ago

    Somers Point, New Jersey, United States TCR Americas, LLC Full time

    About the RoleWe are seeking a highly skilled Airport Services Technician/Mechanic to join our team at TCR Americas, LLC. As a key member of our team, you will be responsible for providing exceptional maintenance and repair services for our fleet of ground support equipment.Key ResponsibilitiesDiagnose and repair electrical, brake, cooling, and power...

  • RV Service Technician

    1 week ago

    Somers Point, New Jersey, United States BISHS RV INC Full time

    Job SummaryWe are seeking a highly skilled RV Service Technician to join our team at Bish's RV INC. As an RV Service Technician, you will be responsible for inspecting units for customer sale, learning and executing a Get Ready and customer orientation, and performing repairs and maintenance on RVs.Key Responsibilities:Inspect units for customer saleLearn...

  • Airport Services Technician/Mechanic

    4 weeks ago

    Somers Point, New Jersey, United States TCR Americas, LLC Full time

    Join Our Team as an Airport Services Technician/MechanicWe are seeking a highly skilled and motivated Airport Services Technician/Mechanic to join our team at TCR Americas, LLC. As a key member of our team, you will be responsible for providing exceptional maintenance and repair services for our Ground Support Equipment (GSE) fleet.Key...

  • Parts Manager

    3 weeks ago

    Somers Point, New Jersey, United States Bish's RV, Inc. Full time

    Job SummaryBish's RV, Inc. is seeking a highly skilled and experienced Parts Manager to lead our retail department and drive customer satisfaction. As a key member of our team, you will be responsible for managing inventory, optimizing processes, and ensuring exceptional customer experiences.Key ResponsibilitiesInventory Management: Develop and implement...

Service Operations Manager

2 months ago

Somers Point, New Jersey, United States BISHS RV INC Full time
Job Overview

Key Objectives:

  • Ensure exceptional customer satisfaction levels within the Service Department.
  • Enhance profitability through strategic sales initiatives, gross profit optimization, P&L oversight, and effective labor cost management.
  • Recruit and nurture a high-performing team of Technicians, Service Advisors, Porters, and Detailers.
  • Promote a workplace culture that emphasizes employee growth and retention.
  • Establish and maintain robust relationships with external service providers.
  • Achieve or surpass monthly financial targets.
  • Uphold a safe and efficient working environment.

Responsibilities:

  • Lead a collaborative team focused on transforming the RV Service Process.
  • Formulate and oversee a strategic staffing plan that adapts to seasonal demands.
  • Track and evaluate key performance indicators (KPIs) to assess success and refine strategies accordingly.
  • Devise and execute plans to maximize operational capacity and efficiency.
  • Encourage a culture of continuous learning, development, and innovation.

Required Skills and Competencies:

  • Proven experience managing a high-volume Service Center in the RV, automotive, marine, or power sports sectors is highly desirable.
  • Demonstrated success in dynamic environments.
  • Strong ownership mentality with a vision aligned to the organization’s goals.
  • Track record of effective action planning and goal attainment.
  • Ability to navigate complex, multi-layered situations with favorable outcomes.
  • Exceptional leadership and project management capabilities.
  • Experience with brand development and sustaining ongoing growth.
  • Strong collaborative skills to work efficiently with diverse teams across the organization.
  • A relevant college degree is advantageous for this position.

Expected Outcomes:

  • Achievement of service-related KPIs and objectives.
  • Improved customer satisfaction metrics.
  • Proven ability to manage labor costs and operational expenses effectively.
  • Consistent year-over-year improvements in service efficiency.
  • Increased productivity within the service shop.
  • Enhanced skill levels among Technicians.
  • Year-over-year growth in external service sales.
  • Reduction in employee and customer incidents.

Available Resources:

  • A dedicated budget allocated for the service department.
  • Access to regional cross-functional support.
  • eLearning and management resource platforms.
  • Mentorship opportunities from experienced service managers.

Cultural Alignment:

  • Exhibits a customer-first mindset.
  • Demonstrates behaviors aligned with the Company's Vision, Mission, and Values.
  • Dedicated to ongoing improvement and operational excellence.

About Us:

Bish's RV is among the largest family-owned RV dealerships in the nation. We are committed to delivering high-quality products and services that surpass our customers' expectations while fostering an environment where they can enjoy a positive experience as part of our family business.

Our organization is currently experiencing significant growth, with further expansion on the horizon. The potential for career advancement within our company is exceptional, and our commitment to each employee's success is unmatched.

We seek high achievers who set ambitious goals for themselves and are willing to invest the necessary effort to realize them. Our company is driven by results and thrives on a high-performance culture, setting ourselves apart by being "Different with a Purpose." Our culture is built on three core values: Authenticity, Enjoyment, and Results Orientation.

Benefits:

  • Comprehensive benefits package including medical, vision, dental, and additional supplemental coverages.
  • 401K plan with a 5% employer match.
  • Employee discounts available.
  • Company-funded life insurance.
  • Reimbursement for gym memberships.
  • Opportunities for career advancement.
  • Annual incentive trip for top performers.
  • RV borrowing program.
  • A vibrant team culture.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish's RV honors our military service members, veterans, and their families by fostering a military-friendly workplace. Many positions within our organization are transferable from previous military roles.