Restaurant Shift Manager
4 weeks ago
Job Summary:
The Shift Leader is a key role within the Summerwood Master team, responsible for ensuring seamless operations during their shift. This position plays a vital part in maintaining high standards of customer satisfaction, product quality, and speed of service.
Key Responsibilities:
- Drive excellence in customer service, maintaining a positive and welcoming atmosphere for guests.
- Review and maintain company standards in product and facility specifications, ensuring consistency and quality.
- Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets to ensure efficient operations.
- Monitor inventory, food preparation, and order fulfillment to adhere to company standards.
- Provide ongoing coaching and feedback to crew employees, promoting growth and development.
Working with the Team:
The Shift Leader works closely with the management team to share day-to-day responsibility for cash procedures, such as bank deposits and opening/closing the safe. In the absence of management, they are responsible for food and supplies deliveries and restaurant opening and closing.
Requirements:
To succeed in this role, you should have excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. You should also be able to maintain confidentiality and handle sensitive information with discretion.
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