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Sales Register Operator
2 months ago
Rural King Farm and Home Store is dedicated to fostering a positive and fulfilling workplace for our team members.
We provide avenues for advancement, competitive benefits, and a people-first culture, allowing you to collaborate with committed colleagues who are passionate about delivering exceptional service to our rural communities.
Whether you are beginning your career or bringing professional experience, Rural King promotes career development and offers the resources necessary for your success and growth within our organization.
By joining the Rural King family, you become an integral part of supporting the needs of our communities and making a meaningful impact in the lives of those we serve.
How We Reward You- 401k with a generous 50% match on the first 10% of earnings
- Comprehensive healthcare plans tailored to your needs
- Virtual doctor consultations
- Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
- 15% Associate Discount
- Dave Ramsey's SmartDollar Program (at no cost to you)
- Associate Assistance Program
- RK Cares Associate Hardship Program
- 24/7 Chaplaincy Services
What You'll Do
The Cashier plays a vital role in providing outstanding customer service and ensuring seamless transaction experiences for our valued patrons.
You will serve as the frontline representative of our brand, responsible for welcoming and engaging with customers, accurately processing transactions, and maintaining a friendly store atmosphere.
Key Responsibilities:
- Exceed customer expectations by delivering exceptional service through effective communication and attentive listening.
- Greet customers warmly as they enter the store.
- Utilize the Cashier script to guide customers through the transaction process and inform them about company programs.
- Execute cash management, return, layaway, and exchange policies with accuracy and adherence to company standards.
- Maintain professional and upbeat communication with all Rural King associates and customers.
- Provide product information and respond to basic customer inquiries, offering recommendations as needed.
- Coordinate with team members to promptly assist customers.
- Ensure precise transactions while prioritizing timely service and handling price disputes professionally.
- Stand in the designated area to indicate availability for customer assistance when not engaged in a transaction.
- Promote the benefits of joining the Rural King loyalty program.
- Introduce the advantages of the Rural King Visa card to customers.
- Respond to incoming calls at the registers with excellent phone etiquette.
- Ensure accurate reconciliation of registers and proper filing of paperwork.
- Maintain awareness of surroundings to prevent loss and deliver exceptional service.
- Execute cashier responsibilities thoroughly, including stocking, cleaning, and managing registers.
- Participate in cross-training for flexibility in various roles.
- Engage in learning initiatives to enhance skills and stay updated on industry developments.
- Exceptional customer service skills and a genuine desire to assist others.
- Proficient in navigating computer systems and software.
- Strong verbal and written communication skills.
- Ability to thrive in a fast-paced environment while remaining flexible and resourceful.
- Demonstrated ability to actively listen and provide articulate responses.
- Capacity to adapt communication style to engage with diverse individuals.
- Ability to complete repetitive tasks with a positive attitude.
- Physical Requirements: Ability to maintain a standing position for extended periods and lift up to 50 pounds intermittently.
Rural King values a proactive approach to teamwork and continuous improvement. Other duties may be assigned as needed.