Field Service Technician

3 days ago

Gillette, Wyoming, United States Arnold Machinery Full time
Job Title: Field Service Technician

Join Arnold Machinery, a leading provider of machinery support services in the western United States, as a Field Service Technician. As a key member of our team, you will play a critical role in delivering exceptional customer satisfaction by providing top-notch repair and maintenance services for our construction equipment.

Job Summary:

We are seeking a highly skilled and experienced Field Service Technician to join our team. The successful candidate will be responsible for repairing and maintaining construction equipment, traveling to various job sites, and ensuring that all work is completed to the highest standards. If you have a passion for heavy equipment and a commitment to excellence, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Repair and maintain construction equipment to ensure optimal performance and safety
  • Travel to various job sites to provide on-site repair and maintenance services
  • Class A required for safe and efficient operation of equipment
  • Disassemble, clean, and reassemble equipment as needed
  • Follow specifications and procedures in service manuals and select the designated tools
  • Measure and identify parts and components for reusability or replacement, ordering new parts as required
  • Use all test and diagnostic equipment available to make adjustments to machines and systems
  • Make warranty recommendations and reports in representation of a prime product
  • Perform minor welding, fabrication, plumbing alignment, and D.C. electric repairs
  • Guide/supervise subordinates in the repair of machinery equipment
  • Practice all good housekeeping and safety measures and procedures
  • Complete service reports in the English Language
  • Assist in the parts ordering process
  • Process warranty work orders
  • Process revenue field service work orders, obtain purchase orders from customers
  • Open and close Work Orders
  • Take phone calls for service jobs
  • Communicate the job status, progress, and/or problems to the customer
  • Complete special projects as needed
Qualifications:
  • Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
  • Effective written, verbal, and interpersonal skills
  • Ability to use office machines (fax, copier, computer, etc)
Benefits:
  • Paid Sick Leave
  • Paid Vacation
  • Paid Holiday
  • The company currently pays 100% of the medical premium for associates and family
  • Dental and Vision plans
  • 401K/Roth with company match
  • Quarterly and Yearly Bonus programs
  • Company Stock received to associates with 5+ years of service

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer. We do not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Arnold Machinery Participates in E-Verify.

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