Client Relations Professional

3 weeks ago


Wheaton, Illinois, United States Jon Mock - State Farm Agent Full time
About the Job

We are seeking a skilled Customer Relations Representative to join our team at Jon Mock - State Farm Agent. As a key member of our agency team, you will play a critical role in generating exceptional client experiences and driving business growth.

Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Requirements
  • 2+ years of experience in customer service, preferably in an insurance or financial services setting.
  • Strong communication and problem-solving skills, with the ability to handle high-stress situations calmly.
Benefits

Our competitive salary range is $45,000 - $65,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including paid time off, training and development opportunities, and a bonus structure based on performance.



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