Medical Imaging Support Professional

3 weeks ago


Wheaton, Illinois, United States Bright Light Medical Imaging Full time
Patient Relations Coordinator
Bright Light Diagnostic Imaging Center is seeking a skilled Patient Relations Coordinator to join our team in a dynamic environment where you can make a positive impact on patient care. As a key member of our team, you will be responsible for greeting patients professionally and courteously, answering and directing incoming calls, and assisting with check-in forms and maintaining accurate patient records. Additionally, you will perform clerical account processing while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule.

You will also schedule and confirm clinical appointments utilizing our medical records platform, Medics Premier, ensuring orders are correctly scheduled. You will assist with administrative support in collaborating with internal departmental teams, notify technologists of appointment arrivals, and assist with patient flow. Furthermore, you will comprehend standard insurance protocols for referrals, authorizations, co-payments, deductibles, and obtain authorization for scheduled services.

The ideal candidate will possess a professional, positive customer-focused attitude, solid verbal communication skills, and the ability to remain composed in a fast-paced environment. They will also be organized, have great attention to detail, and be flexible to adapt to change quickly. Multitasking and time management skills, with the ability to prioritize tasks, are essential for this role.

As a valued member of our team, you will enjoy competitive pay: $17.50-$18.50 per hour, paid on-site training, 401(k) with company match (when eligible), and quarterly appreciation breakfast/lunch.

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