Customer Experience Liaison

1 day ago


Wheaton, Illinois, United States Jon Mock - State Farm Agent Full time
About Our Agency

Jon Mock - State Farm Agent is a leading insurance agency dedicated to providing exceptional customer experiences. We are committed to helping our clients achieve their goals and protect their assets.

Role Summary

We are seeking a skilled Customer Relations Representative to join our team. In this role, you will be responsible for managing customer inquiries, maintaining client records, and assisting with customer retention strategies.

Responsibilities
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Compensation and Benefits

Our competitive salary range is $45,000 - $65,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including paid time off, training and development opportunities, and a bonus structure based on performance.



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