Restaurant Operations Manager

2 weeks ago

Lacey, Washington, United States Wendy's Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities
  • Leadership and Management: Provide guidance and direction to restaurant staff, including crew members, shift supervisors, and restaurant managers.
  • Customer Service: Ensure that every customer has a positive experience, exceeding their expectations with every visit.
  • Business Operations: Manage restaurant finances, inventory, and supplies to ensure efficient operations and maximum profitability.
  • Team Development: Identify and develop the skills of team members, creating a culture of growth and advancement.
  • Quality Control: Ensure that every item served meets our high standards of quality, taste, and presentation.
What We Offer
  • Competitive Compensation: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • 401(k) Plan: A 401(k) plan with company match.
  • Training and Development: Ongoing training and development opportunities to help you grow in your career.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.
Requirements
  • Previous Management Experience: A minimum of 2 years of management experience in the food service industry.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team.
  • Customer Service Skills: Excellent customer service skills, with the ability to resolve customer complaints in a professional and courteous manner.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with team members, customers, and management.

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