Account Management Director

1 day ago


Portland, Oregon, United States Allied Universal® Full time
Job Summary
Allied Universal is a leading security and facility services company seeking a seasoned Client Manager to oversee a business segment in a designated region. This role requires exceptional leadership, communication, and problem-solving skills to drive business growth, improve client satisfaction, and enhance employee engagement.

Responsibilities
The successful candidate will set direction, tone, and client-specific plans for achieving service level agreements and delivering measurable results. They will focus on hiring, developing, and retaining security officers, Operations Managers, and Field Supervisors, ensuring quality services are delivered in a cost-effective manner. The Client Manager will also engage with clients to share expertise, coach team members, and manage budgets effectively.

Requirements
To excel in this role, candidates must possess a Bachelor's degree in Criminal Justice, Business Administration, or a related field, with a minimum of three years of experience in a service industry. Strong communication, problem-solving, and decision-making skills are essential, as well as an ability to manage multiple tasks, lead diverse teams, and maintain confidentiality. Additionally, proficiency in financial performance management, contract negotiation, and conflict resolution is required.

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