Customer Service Expert

5 days ago


Cherry Hill, New Jersey, United States Burlington Full time

About Us:

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. We believe in the power of diversity and inclusion and strive to make a positive impact in the world around us.

Job Description:

This is a regular part-time position that requires flexibility, including nights, weekends, and holidays. The ideal candidate will have 1+ years of experience in customer service, hospitality, retail, AP/LP, or operations. You must be able to stand and walk for extended periods and maintain confidentiality.

Responsibilities:

  • Maintain a professional appearance at all times and wear designated dress standards.
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
  • Create a secure environment and reduce opportunities for theft.
  • Provide support in training associates on shortage reduction programs and processes.
  • Role-model safety as a top priority and address any unsafe practices promptly.

Requirements:

  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or operations.
  • Ability to stand and walk for extended periods and to visually monitor store environment.
  • Ability to maintain confidentiality.
  • Ability to review, analyze, and comprehend business trends.

Benefits:

  • Competitive wage ($15.13 per hour).
  • Flexible hours, including nights, weekends, and holidays.
  • Part-time associates may be eligible for benefits, including medical coverage and a 401(k) plan.
  • Up to 4 hours of paid time off annually after one year of service.
  • 8 paid holidays.
  • Paid sick time in accordance with applicable law.

Salary: $15.13 per hour



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