Customer Service Ambassador
3 weeks ago
About Us:
The Jewish Community Center is a vibrant community that fosters connections, growth, and well-being for individuals of all ages and backgrounds. Our mission is to provide exceptional services and amenities that promote healthy lifestyles, social connections, and lifelong learning.
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for providing exceptional service to our members and guests, ensuring that their experience at the JCC is positive and memorable. Your duties will include greeting and welcoming members, answering questions, and resolving any issues that may arise. You will also be responsible for maintaining the cleanliness and organization of our facilities, including the Fitness and Wellness area.
Key Responsibilities:
- Provide exceptional customer service to members and guests
- Maintain the cleanliness and organization of facilities
- Assist with daily operations, including towel supply management and chemical testing
- Monitor Fitness and Wellness access and report any issues to management
- Communicate effectively with staff and members to ensure seamless service delivery
Qualifications:
To be successful in this role, you must have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You should also have basic computer skills and be able to learn our systems quickly. First Aid and CPR/AED certifications are preferred.
Salary: $45,000 - $55,000 per year,
Location: [Location]
This is a full-time position, approximately 40 hours per week. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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