Customer Service Representative/Graphic Designer
3 days ago
We are seeking a highly organized and creative individual to join our team at Creative Business Solutions. As a Customer Service Representative/Graphic Designer, you will be responsible for assisting customers with a variety of projects, including engravings, trophies, signs, and promotional items.
Key Responsibilities:
- Provide exceptional customer service to customers in our showroom, over the phone, and via email.
- Assist customers with project planning, execution, and finalization according to deadlines.
- Perform administrative and office support functions, including interacting with vendors, customers, and company personnel on technical matters.
- Process incoming requests from multiple sources, including phone, email, and walk-in customers.
- Communicate project expectations to production personnel and proactively liaise with customers on an ongoing basis.
- Answer phones, provide general and specialized information, and assist customers with orders.
- Draft and submit quotes and proposals, and organize and maintain records, files, and logs to support work processes.
- Perform purchasing duties for designated materials, supplies, and services.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in graphic design software, such as Adobe Creative Suite.
What We Offer:
- Competitive hourly rate: $16.00 - $19.00 per hour.
- Opportunity to work in a dynamic and creative environment.
- Professional development and growth opportunities.
About Us:
Creative Business Solutions is a small family-owned business based in Portsmouth, VA. We are committed to providing exceptional customer service and delivering high-quality products to our customers.
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Portsmouth, Virginia, United States Creative Business Solutions Full timeJob Title: Customer Service Representative/Graphic DesignerWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative/Graphic Designer. As a key member of our sales and marketing team, you will be responsible for providing exceptional customer service and assisting with graphic design projects.Key...
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Portsmouth, Virginia, United States Creative Business Solutions Full timeJob OverviewCreative Business Solutions is a family-owned and operated business seeking a highly organized and detail-oriented individual to fill the role of Customer Service Representative/Graphic Designer.This position requires a multitasker who can effectively communicate with customers, vendors, and company personnel on technical matters, while also...
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