Customer Service Representative

4 weeks ago


Portsmouth, Virginia, United States PORT CITY AIR INC Full time
Job Title: Customer Service Agent

Job Summary:
Port City Air is seeking a Customer Service Agent to provide exceptional service to passengers at the Portsmouth International Airport terminal. As a key member of our team, you will be responsible for greeting and assisting passengers, checking in passengers and baggage, and providing information to those in need.

Responsibilities:
  • Greet and welcome passengers upon arrival
  • Check in passengers and baggage for flights
  • Assist passengers with disabilities board flights
  • Provide information and assistance to passengers
  • Perform other duties as assigned

Requirements:
  • High school diploma or equivalent
  • Exceptional interpersonal skills
  • Patience and excellent listening skills
  • Ability to remain calm and courteous under pressure
  • Ability to work a flexible schedule
  • Good attention to detail
  • Valid driver's license and reliable transportation
  • Pass FAA and Homeland Security background checks and pre-employment drug screening

Benefits:
  • 56 hours of sick time
  • Flight benefits available

Equal Opportunity Employer:
Port City Air is an equal opportunity employer and welcomes applications from all qualified candidates.

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