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Order Management Specialist

2 months ago

Salt Lake, Utah, United States GE Healthcare Full time
Job Overview
The Order Management Specialist plays a crucial role in delivering exceptional Order to Remittance (OTR) processes and execution, focusing on order entry and systems management while fostering strong collaboration with ITPS and Sales teams. This position also oversees logistics operations, including shipments and exports.

Key Responsibilities
  • Ensure the integrity of the OTR process, including order entry, technical and financial order classification, management of orders, and invoicing.
  • Assist in sourcing and replenishment efforts for fulfilling Purchase to Stock materials.
  • Engage with all internal and external stakeholders (ITPS, Marketing, Sales, Engineering, Supply Chain, etc.) to guarantee timely and high-quality order fulfillment.
  • Address inquiries and maintain communication with both internal and external customers regarding all aspects of Order Management.
  • Oversee credit and return processes.
  • Adhere to the established quality system and report any discrepancies.
  • Manage production planning and control activities.
  • Coordinate shipments with logistics providers.
  • Handle customer formalities effectively.
  • Execute logistics distribution tasks.
Qualifications Required
  • Bachelor's Degree from an accredited institution or a minimum of 3 years of experience in operational logistics, import/export, or customs.
  • Ability to collaborate effectively within a cross-functional, global team environment.
  • Proficient in Microsoft Excel, with a strong understanding of common formulas and tools.
  • Experience with ERP systems such as Oracle or SAP.
  • Strong interpersonal skills.
Preferred Attributes
  • Demonstrates the ability to drive growth and innovation through influence and collaboration across various functions.
  • Exhibits solid communication and analytical skills, with experience interacting with diverse cultures.
  • Capable of energizing, developing, and building rapport at all organizational levels.
  • Proven track record of executing tasks, managing multiple priorities, and fulfilling commitments.
  • Experience in a compliant supply chain environment.
  • Six Sigma Green Belt certification is advantageous.
  • Familiarity with Oracle order management and inventory systems.

At GE HealthCare, we expect all employees to embody our core values, demonstrating humility and building trust, leading with transparency, delivering with focus, and maintaining unwavering integrity.

Our comprehensive rewards program is designed to support your ambitions, providing the flexibility needed to transform your ideas into impactful realities. We offer competitive compensation and a wealth of career opportunities within a culture that prioritizes care, collaboration, and support.

GE HealthCare is an Equal Opportunity Employer, and we value diversity in our workforce. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.