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Sales Operations Coordinator

2 months ago

Watsonville, California, United States SV Labs Corporation Full time
Job Summary

The Sales Coordinator plays a crucial role in supporting the Sales Channel to drive business growth. This position is responsible for providing administrative support to the sales team, ensuring seamless processes, and acting as a liaison between departments.

Key Responsibilities
  • Oversee the full sample process lifecycle, collaborating with sales and lab teams.
  • Manage product development entry and task management between sales and lab teams.
  • Document requests, both internal and external, to ensure accurate and timely information.
  • Cross-functional work as needed to support business objectives.
Performance Expectations

The Sales Coordinator is expected to handle a variety of tasks that support the sales team. Key skills include strong time-management, multitasking, and problem-solving abilities.

Dimensions, Tasks, and Essential Functions
  • Support account executives in managing and developing new business to meet specified sales goals.
  • Manage PE/PDR entry for R&D sample initiation, including data entry and version control communication.
  • Customer sample preparation and shipping, ensuring timely and accurate delivery.
  • Product development approval process, including formula entry and ingredient entry (K-code).
  • Identify and deliver customer documentation, artwork, and componentry management.
  • Production sensory management for new projects, ensuring quality and consistency.
  • PDR sample retain management, maintaining accurate records and ensuring compliance.
  • Manage build of material process when final formula is approved, including creation of spec sheets.
  • Function as a liaison between client companies, account executives, and operations staff.
  • Successfully hand off to PMO teams to ensure proper handoff and achievement of key milestones.
  • Develop and maintain thorough knowledge of industry product information.
  • Perform other related duties as assigned by management.
Meeting Participation

The Sales Coordinator will participate in weekly Sales Channel meetings and cross-functional meetings as needed, ensuring effective communication and collaboration.

Authority and Supervision

This position reports directly to the Sales Director and does not have any supervisory responsibilities.

Classification and Education

This is a full-time non-exempt role, requiring a Bachelor's degree (B.A./B.S.) in a related field or equivalent experience.

Work Experience
  • One to two years of related experience or equivalent.
  • Experience working in a GMP environment is preferred.
  • Three or more years of experience in the manufacturing industry is preferred.
Other Qualifications
  • Commitment to excellence and high standards.
  • Strong organizational, problem-solving, and analytical skills.
  • Ability to function as part of a multi-discipline project team.
  • Self-starter with a willingness to expand expertise and skill base.
  • Ability to manage priorities and workflow.
  • Demonstrated ability to learn, follow, and help refine procedures with minimal oversight.
  • Acute attention to detail.
  • Proven ability to handle multiple projects concurrently and meet deadlines.
  • Strong interpersonal skills.
  • Ability to deal effectively with a variety of individuals at all organizational levels.
  • Good judgment with the ability to make timely and sound decisions.
  • Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
  • Proficient in Microsoft Office Suite.