Sales Associate

1 month ago

Watsonville, California, United States GOODWILL CENTRAL COAST Full time

Job Summary:

As a Sales Associate at Goodwill Central Coast, you will play a vital role in supporting the operation of our retail store locations. Your primary responsibility will be to serve donors and customers in a variety of ways, ensuring a safe and welcoming environment. You will provide outstanding customer service to promote store sales and achieve store goals.

Key Responsibilities:

  • Greet donors and customers when they enter the store location and/or attached donation site.
  • Offer assistance and suggestions to customers in making product selections.
  • Become trained in cash handling and using the store cash register system.
  • Utilize training to complete customer transactions accurately while following all related procedures.
  • Assist with store opening/closing procedures.
  • Merchandise inventory on sales floor, following defined procedures.
  • Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment.
  • Assist with stock rotation and markdowns, as directed by the Store Manager or designee.
  • Prepare store donations and rotated merchandise for transfer to the central processing plant.
  • Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee.

Secondary Responsibilities:

  • May perform Donor services such as taking donations, documenting donation information and communicating with Donors.
  • Will perform duties related to daily sanitizing of store and donation locations.
  • May perform minor janitorial duties as required/assigned.

Requirements:

  • High school diploma or equivalent preferred.
  • Previous sales experience preferred.
  • Basic math ability.
  • Familiarity with Goodwill Central Coast's mission and general Company and retail policies.
  • Familiarity with electronic cash registers.

Working Conditions:

The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers.

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