Lead Retail Customer Service Associate
1 day ago
FedEx Office and Print Services is seeking a highly skilled and customer-focused Lead Retail Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our customers receive the highest level of service.
Key Responsibilities:- Provide exceptional customer service to all customers, both in person and over the phone.
- Resolve customer complaints in a timely and professional manner.
- Ensure that all customer interactions are handled in a friendly, polite, and expert manner.
- Work closely with the customer service team to ensure that all customer needs are met.
- Assist with training and development of new customer service representatives.
- Participate in ongoing quality improvement initiatives to ensure that our customer service standards are met.
- High school diploma or equivalent required.
- 2+ years of customer service experience required.
- Excellent communication and problem-solving skills required.
- Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
- Ability to work a flexible schedule, including evenings and weekends.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- A comprehensive training program to ensure your success in the role.
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Lead Retail Customer Service Associate
2 weeks ago
Boston, Massachusetts, United States FedEx Office and Print Services Full timeJob SummaryThe Lead Retail Customer Service Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. As a leader, you will be expected to provide guidance and support to our customer service team, ensuring that every customer interaction is positive and memorable.Key ResponsibilitiesProvide...
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Customer Service Lead
2 weeks ago
Boston, Massachusetts, United States FedEx Office and Print Services Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Lead to join our team at FedEx Office and Print Services. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences, managing production flow, and providing leadership to team members.Key ResponsibilitiesProvide...
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Retail Sales Associate
1 day ago
Boston, Massachusetts, United States Emerging Blue Jobs Full timeJob Title: Retail Sales AssociateEmerging Blue Jobs is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and achieving sales goals.Key Responsibilities:Provide a complete shopping...
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Customer Service Team Lead
2 weeks ago
Boston, Massachusetts, United States Whole Foods Market Full timeJob DescriptionAs a Customer Service Associate Team Leader at Whole Foods Market, you will play a vital role in ensuring exceptional customer experiences and driving sales growth. This is a dynamic and challenging position that requires strong leadership skills, excellent communication abilities, and a passion for delivering outstanding customer service.Key...
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Retail Floor Lead
4 weeks ago
Boston, Massachusetts, United States Vuori, Inc Full timeJob DescriptionVuori, Inc. is a dynamic and innovative athletic apparel company that is redefining the industry. We are seeking a highly motivated and experienced Retail Floor Lead to join our team and lead the way in delivering exceptional customer experiences.Key ResponsibilitiesCustomer ExperienceWork closely with the sales team to ensure each customer...
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Retail Team Lead
2 weeks ago
Boston, Massachusetts, United States Fjällräven North America Full timeJob OverviewFjållråven North America is seeking a highly motivated and customer-focused Retail Team Lead to join our Boston Newbury retail store team.About the RoleAs a Retail Team Lead, you will be responsible for supervising daily operations and ensuring a positive guest shopping experience. You will work closely with the Store Manager to achieve store...
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Seasonal Retail Associate
4 weeks ago
Boston, Massachusetts, United States Canada Goose Full timeJob SummaryWe are seeking a highly motivated and customer-focused Seasonal Retail Associate to join our team at Canada Goose. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales performance in our retail store.Key ResponsibilitiesProvide personalized product recommendations to...
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Retail Team Lead
4 weeks ago
Boston, Massachusetts, United States Tapestry Full timeJob SummaryWe are seeking a highly skilled and experienced Supervisor to join our team at Kate Spade, a global lifestyle brand part of the Tapestry portfolio. As a Supervisor, you will be responsible for leading a team of sales associates and driving sales growth in our retail stores.Key ResponsibilitiesLead and develop a high-performing sales team to...
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Bilingual Retail Sales Associate
4 days ago
Boston, Massachusetts, United States Randstad Full timeJob Title: Bilingual Retail Sales AssociateWe are seeking a highly motivated and customer-focused Bilingual Retail Sales Associate to join our team at Randstad. As a Bilingual Retail Sales Associate, you will be responsible for providing exceptional customer service and sales support to our clients in a fast-paced retail environment.Key...
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Retail Sales Associate
2 weeks ago
Boston, Massachusetts, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.Key...
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Customer Service Director
2 days ago
Boston, Massachusetts, United States Macy's Full time**Job Summary**As a Sales and Customer Experience Manager at Macy's, you will be responsible for leading a team of sales associates to deliver exceptional customer service and drive sales growth. Your ability to understand customer needs and preferences will enable you to develop and implement strategies to increase customer loyalty and retention.**Key...
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Customer Service Associate
5 days ago
Boston, Massachusetts, United States Morph Management Full time{"h1": "Customer Support Representative Job Description", "p": "At Morph Management, we're dedicated to turning product inquiries into profitable accounts. Our entry-level Customer Support Representative plays a crucial role in initiating, maintaining, and sustaining relationships with our customers to drive ROI and revenue. Key Responsibilities: * Execute...
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Customer Service Representative
1 day ago
Boston, Massachusetts, United States Jushi USA Full timeCustomer Care Consultant Job DescriptionThe Customer Care Consultant plays a vital role in delivering exceptional customer service and creating a unique shopping experience that drives sales results. This position is responsible for providing concierge-level service to customers, conducting day-to-day operations within the retail location, and adhering to...
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Retail Sales Associate
3 weeks ago
Boston, Massachusetts, United States TJ Maxx Full timeJob Summary: We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and...
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Wireless Sales Team Lead
16 hours ago
Boston, Massachusetts, United States OSL Retail Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Wireless Sales Manager to join our team at OSL Retail Services. As a key member of our sales leadership team, you will play a vital role in driving sales excellence and developing a skilled team of Mobile Experts.Key ResponsibilitiesDrive sales excellence by understanding customer needs and...
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Seasonal Retail Associate
3 weeks ago
Boston, Massachusetts, United States Canada Goose Full timeJob SummaryWe are seeking a highly motivated and customer-focused Seasonal Retail Associate to join our team at Prudential Center. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales performance.Key ResponsibilitiesMeet or exceed personal sales targets and contribute to driving store...
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Customer Service Associate
5 days ago
Boston, Massachusetts, United States Morph Management Full timeAbout Morph ManagementWe are a company that specializes in turning product inquiries into profitable accounts. Our consultative approach has increased our clients' brand popularity and created opportunities for growth and development. We are seeking a Customer Support Representative to initiate, maintain, and sustain relationships with our customers to...
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Part-Time Retail Sales Associate
7 days ago
Boston, Massachusetts, United States Clarins USA, Inc. Full timeJob Title: Part-Time Retail SalesClarins USA, Inc. is seeking a Part-Time Retail Sales Associate to support various department stores in the Boston area.Job Summary:We are looking for a highly motivated and customer-focused individual to join our team as a Part-Time Retail Sales Associate. As a Part-Time Retail Sales Associate, you will be responsible for...
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Loss Prevention Customer Service Associate II
3 weeks ago
Boston, Massachusetts, United States T.J. Maxx Full timeT.J. Maxx Asset Protection Associate Job DescriptionWe are seeking a skilled Asset Protection Associate to join our team at T.J. Maxx. As a key member of our Loss Prevention team, you will be responsible for providing exceptional customer service while maintaining a safe and secure shopping environment.Key Responsibilities:Provide courteous and knowledgeable...
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Retail Food Service Operations Manager
3 weeks ago
Boston, Massachusetts, United States Aramark Full timeJob OverviewAramark is seeking a Retail Food Manager to oversee retail food service operations at Boston Children's Hospital.This management position is responsible for developing and executing dining solutions to meet customer needs and tastes.Key ResponsibilitiesLead a team of professionals to deliver exceptional customer service and quality food...