Customer Service Expert

6 days ago


Sterling Heights, Michigan, United States Infinity Enterprises Full time
Department:
Sales Rexel. Feel the energy. Welcome to Infinity Enterprises, where you will find a world full of opportunities. This is not just a job, it's a real mission. We are leading the way in the context of energy transition and digitalization, alongside our customers. And you will be right in the middle of it all. In a team full of strength and energy, where we have fun and success together. A place where you have perspectives and can develop yourself. You will benefit from a modern work environment that is excellent and gives you plenty of freedom. We are looking for you and your energy to join our sales branch in Neu-Ulm starting immediately.

This is your new task:

You will provide expert advice to our customers regarding our product range, develop product solutions, and present alternatives while considering legal requirements, customer demands, and technical feasibility.

You will create and calculate offers and negotiate conditions with our customers, taking into account price guidelines. You will also check the plausibility of orders, for example regarding delivery dates, prices, and availability. You will professionally handle customer orders and inquiries, both over the phone and through our ordering platform. You will actively support our customers by recommending alternative and additional products.

You will regularly exchange information about customer developments and other relevant information with your colleagues in the inside and outside sales teams, and conduct tandem visits with the outside sales team.

This is what you bring to the table

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