Fiber Network Operations Supervisor

7 days ago


Lorain, Ohio, United States Connect Holding II LLC Full time

At Connect Holding II LLC, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience. As a key member of our team, you will play a vital role in accelerating the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers.

As a Supervisor, Region Operations, you will be responsible for managing technicians in specific service areas and providing quality residential and business communications services. You will develop and maintain an aggressive, knowledgeable, customer-focused team that promotes and sells Brightspeed products and services while providing a service experience that exceeds our customer's expectations.

Key responsibilities include:

  • Managing the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
  • Serving as the single point of contact between Brightspeed and Contractors to resolve issues arising during the construction and/or maintenance process
  • A strong emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
  • Leading a team of technicians who meet attendance and performance standards
  • Representing Brightspeed with customers and governmental agencies
  • Celebrating successes, with appropriate use of rewards and recognition
  • Motivating team for continuous improvement and achievement of maximum performance

Qualifications include:

  • Bachelor's degree or equivalent education and experience
  • Previous experience managing teams within a telecom technical environment with typically 4+ years of experience
  • Strong skills and experience in employee development, including training, coaching and mentoring in a union environment
  • Computer skills are required including Outlook, Excel, Word, and legacy systems
  • Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed
  • Working knowledge of the splicing and construction process for the telecommunication industry
  • Working knowledge of Contractor relations

Bonus points for:

  • 2+ years of experience managing teams within a telecom technical environment
  • 2+ years of experience with installation, maintenance, and repair of POTS and HSI


  • Lorain, Ohio, United States Connect Holding II LLC Full time

    At Connect Holding II LLC, we are reimagining how people live, work, and connect by providing fast, reliable internet connections and an awesome customer experience in our service areas.As a key member of our team, the Fiber Network Operations Supervisor will manage technicians in specific service areas and provide quality residential and business...


  • Lorain, Ohio, United States Connect Holding II LLC Full time

    Job Title: Supervisor, Region OperationsAt Connect Holding II LLC, we are reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an exceptional customer experience in twenty states throughout the Midwest and South.We are seeking an experienced Supervisor, Region Operations to join our team. As Supervisor,...

  • Operations Supervisor

    1 month ago


    Lorain, Ohio, United States Brightspeed Full time

    Job SummaryBrightspeed is seeking an experienced Operations Supervisor to manage technicians in specific service areas and provide quality residential and business communications services. As Operations Supervisor, you will develop and maintain a high-performing team that promotes and sells Brightspeed products and services while delivering exceptional...


  • Lorain, Ohio, United States Connect Holding II LLC Full time

    Job DescriptionBrightspeed is seeking an experienced Supervisor, Region Operations to join our team. As a key member of our operations team, you will be responsible for managing technicians in specific service areas and providing quality residential and business communications services.Key Responsibilities:Manage the daily operation of outside and inside...


  • Lorain, Ohio, United States BrightSpeed Full time

    Customer Service Network SpecialistWe are seeking a skilled Customer Service Network Specialist to join our team at Brightspeed. As a key member of our team, you will be responsible for performing installation, maintenance, and troubleshooting of high-speed internet, video, and voice networks, including associated wiring and equipment.Key...

  • Clinical Supervisor

    2 weeks ago


    Lorain, Ohio, United States Bellefaire JCB Full time

    Job Title: Clinical Supervisor - Ohio RiseBellefaire JCB is a leading provider of mental health, substance abuse, education, and prevention services for children and families. We are seeking a highly skilled Clinical Supervisor to lead our OhioRISE Care Coordination team.Job Summary:The Clinical Supervisor will oversee a team of Care Coordinators, ensuring...


  • Lorain, Ohio, United States Brightpath Associates LLC Full time

    Job Title: HVAC Fabrication SupervisorWe are seeking a highly skilled HVAC Fabrication Supervisor to join our team at Brightpath Associates LLC. As a key member of our sheet metal shop, you will be responsible for overseeing the fabrication of HVAC equipment and ensuring that all products meet the highest quality standards.Key Responsibilities:Selecting the...

  • Operations Manager

    4 weeks ago


    Lorain, Ohio, United States Cedar Point Full time

    Operations Supervisor Job DescriptionAt Cedar Point, we are seeking a highly skilled Operations Supervisor to oversee the daily operations of our kitchen areas. This is a key role that requires strong leadership and problem-solving skills to ensure seamless execution of recipes, inventory management, and guest service.Key Responsibilities:Assist in preparing...

  • Operations Manager

    4 weeks ago


    Lorain, Ohio, United States Cedar Point Full time

    Operations Supervisor Job DescriptionAt Cedar Point, we are seeking an experienced Operations Supervisor to oversee the daily operations of our kitchen areas. This role is responsible for ensuring the smooth execution of recipes, maintaining cost and labor levels, and providing exceptional guest service.Key Responsibilities:Assist in preparing prep sheets...

  • Operations Supervisor

    2 weeks ago


    Lorain, Ohio, United States Connect Holding II LLC Full time

    pAtConnectHoldingIILLC,wearereimagininghowpeoplelive,work,playandconnectbyprovidingfast,reliableinternetconnectionsandanawesomecustomerexperience./ppAsakeymemberofourteam,youwillmanagetechniciansinspecificserviceareasandprovidequalityresidentialandbusinesscommunicationsservices./ppKeyresponsibilitiesinclude:/pulliManagingthedailyoperationofoutsideandinsidepl...

  • Clinical Supervisor

    2 weeks ago


    Lorain, Ohio, United States Ace Wellness Center Full time

    Job Title: Clinical SupervisorACE Wellness Center is seeking a highly skilled Clinical Supervisor to join our team. As a Clinical Supervisor, you will be responsible for managing a strong clinical team in Cuyahoga County and surrounding areas under the supervision of the Clinical Director. Your primary duties will include clinical operational oversight,...

  • RN Supervisor

    1 month ago


    Lorain, Ohio, United States Carthage Center Full time

    Job OpportunityWe are seeking a skilled Registered Nurse (RN) to join our team as a Supervisor at Carthage Center for Rehabilitation and Nursing. As a key member of our healthcare team, you will be responsible for providing exceptional care to our residents and ensuring the smooth operation of our nursing department.ResponsibilitiesLead and manage a team of...

  • Histology Supervisor

    2 weeks ago


    Lorain, Ohio, United States Mercy Health Full time

    Job SummaryThe Histology Supervisor is responsible for coordinating daily operations in the histology and cytology laboratory, ensuring compliance with regulatory and accreditation standards. This role works closely with laboratory section leaders, management, and pathologists to maintain high-quality services.Key ResponsibilitiesUtilize working knowledge of...

  • Histology Supervisor

    1 month ago


    Lorain, Ohio, United States Mercy Health Full time

    Job SummaryThe Histology Supervisor is responsible for overseeing the daily operations of the histology and cytology laboratory, ensuring compliance with regulatory and accreditation standards. This role works closely with laboratory section leaders, management, and pathologists to coordinate and direct laboratory functions.Key ResponsibilitiesUtilize...


  • Lorain, Ohio, United States BrightSpeed Full time

    About BrightspeedBrightspeed is a leading provider of fast, reliable internet connections and exceptional customer experiences in the Midwest and South.Our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to rural markets traditionally underserved by broadband providers.Job...

  • Histology Supervisor

    2 weeks ago


    Lorain, Ohio, United States Mercy Health Full time

    Job SummaryThe Histology Supervisor is responsible for coordinating daily operations in the laboratory, including organizing, staffing, directing, reviewing, and monitoring of all histology and cytology functions. This position works closely with other laboratory section leaders, laboratory management, and pathologists to ensure compliance with regulatory...

  • Clinical Supervisor

    7 days ago


    Lorain, Ohio, United States Ace Wellness Center Full time

    Job DescriptionAt Ace Wellness Center, we are seeking a highly skilled Clinical Supervisor to join our team. As a Clinical Supervisor, you will play a crucial role in managing a strong clinical team in the Cuyahoga County and surrounding areas. Your primary responsibility will be to assist with clinical operational oversight and supervision of assigned...


  • Lorain, Ohio, United States Cedar Point Full time

    Job Summary:The Area Manager of Ride Maintenance is responsible for developing and implementing mechanical maintenance plans, policies, and operations functions that define the goals and strategies for the department. This role provides direction and leadership to the Ride Maintenance Supervisor and associates by implementing department programs, encouraging...


  • Lorain, Ohio, United States Riveon Mental Health and Recovery Careers Full time

    Job SummaryThis role is responsible for overseeing the daily operations at a residential living facility and providing support and mentoring to residents and contract staff. The successful candidate will utilize a trauma-informed care approach to promote healing in a safe and stigma-free environment.Key ResponsibilitiesOversee contract workers at the...


  • Lorain, Ohio, United States Bellefaire JCB Full time

    Job Title: Lorain County Intensive Home Based TreatmentBellefaire JCB is seeking a highly motivated and dedicated individual to join our team as an Intensive Home Based Treatment (IHBT) Intern. As a member of our treatment team, you will provide services to multi-system youth, their families, and significant others, such as court and school staff, as...