Key Holder: Newtown

4 weeks ago


Newtown, Pennsylvania, United States COSTELLOS ACE Full time
Job Summary

As a Key Holder at Costello's Ace Hardware, you will be responsible for providing exceptional customer service while maintaining inventory and operating efficiencies. This role is ideal for individuals who are looking to develop their leadership skills and take on additional responsibilities within the store.

Key Responsibilities
  • Customer Service: Use the E.C.E.T. (Every Customer, Every Time) process to ensure every customer interaction is positive and memorable.
  • Inventory Management: Maintain awareness of all promotions and advertisements, and execute daily operational goals and priorities assigned by store management.
  • Leadership: Assist in the training and development of peers, and actively participate in daily huddle meetings.
  • Store Operations: Uphold merchandising and store cleanliness standards, and participate in the processing of new shipments.
  • Loss Prevention: Be alert for possible merchandise losses, and protect all company assets.
Requirements
  • Leadership Skills: Strong leadership skills and ability to work in a fast-paced, demanding environment.
  • Communication Skills: Excellent written and verbal skills, with the ability to communicate effectively with customers and colleagues.
  • Teamwork: Ability to work in a team, as well as independently, and demonstrate a sense of urgency and follow through.
  • Experience: Prior work experience in a retail environment and prior management experience.
Benefits
  • Competitive Wages: Costello's offers competitive wages and benefits, including major medical, dental, vision insurance, and a 401(k) plan.
  • Flexible Scheduling: Flexible scheduling to accommodate your needs, with opportunities for advancement and professional growth.
  • Employee Discounts: Generous employee discount programs, including discounts on products and services.

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