Fitness Service Representative
5 days ago
Taymax Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace environment. We strive to enhance people's lives by providing a high-quality fitness experience in a welcoming and non-intimidating environment, which we call the Judgement Free Zone.
The Ideal CandidateWe are looking for a dynamic and customer-focused individual who is passionate about fitness and health. As a Member Services Representative, you will be responsible for creating a positive member experience by providing exceptional customer service.
Responsibilities and Requirements- Greet members, prospective members, and guests, providing exceptional customer service.
- Handle all front desk-related activities, including answering phones, checking members into the system, taking prospective members on tours, signing up new members, and assisting with cash handling.
- Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
- Maintain the neatness and cleanliness of the club, completing daily assigned tasks, helping with priority cleaning lists, and conducting regular walk-around and bathroom checks.
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
This role requires continual standing and walking during shift, continual talking in person or on the phone, and occasional lifting up to 50 lbs. You may occasionally encounter toxic chemicals during shift.
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