Customer Service Ambassador

5 days ago


Washington, United States Talkishco Full time
Job Summary
">We are seeking a Customer Service Ambassador to join our team in Washington, DC. This is an exciting opportunity for an experienced professional who loves connecting with people and providing outstanding customer service.

This role will involve making a difference in the lives of our customers, resolving customer inquiries, and building relationships with our customers.

Main Responsibilities
Receive inbound customer calls, inquiries, and orders while providing excellent customer service.
Respond to customer inquiries, including troubleshooting and resolving customer complaints.
Confirm customer orders, provide order updates, and resolve any issues.
Maintain an accurate database of customer records and contact information.
Utilize customer feedback to improve and optimize customer service operations.
Qualifications

A high school diploma or equivalent.
Able to work in a fast-paced environment, multitask, prioritize, and manage time effectively.
Proficient in using CRM systems and customer support software.

Estimated Salary: $50,000 - $60,000 per year based on experience.

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