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High-Speed Equipment Specialist

1 month ago

Allentown, Pennsylvania, United States Vets Hired Full time

Job Title: High-Speed Equipment Specialist

Job Summary:

Vets Hired is seeking a highly skilled High-Speed Equipment Specialist to join our team. As a key member of our team, you will be responsible for installing, maintaining, and repairing high-speed printing equipment at customer sites.

Key Responsibilities:

  • Install and maintain high-speed printing equipment at customer sites
  • Troubleshoot and resolve equipment failures using diagnostic tools and product schematics
  • Manage parts inventory and territory to ensure optimal performance
  • Perform and oversee machine factory modifications and software/operating systems upgrades
  • Establish and maintain face-to-face customer relations
  • Understand the customer's entire workflow and associated print management applications
  • Maintain required interface with pre/post equipment and vendors
  • Schedule work activity to accommodate customer's working environment and end users SLAs

Requirements:

  • Minimum of 2 years related field experience
  • PC literacy and understanding of basic network concepts
  • Technical/Trade/Business Certificate preferred
  • Excellent customer service, communication, and organizational skills
  • Proven electro-mechanical skills
  • Proficiency in use of Microsoft Windows Operating Systems
  • Extensive knowledge of complete product systems, software, servers, and channel configuration

Work Schedule & Travel Requirements:

  • Monday through Friday, 3rd shift (10PM-6AM)
  • Overtime opportunities may be available when necessary