Technical System Administrator

3 days ago


Raleigh, North Carolina, United States Mindlance Full time

About Mindlance

Mindlance is an Equal Opportunity Employer and does not discriminate in employment based on Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description

We are seeking a skilled ServiceNow Customer Administrator to join our team. As a technical system administrator, you will provide support and administration for the ServiceNow platform, ensuring its overall health and basic administration.

Responsibilities:

  1. Provide technical support and administration for the ServiceNow platform
  2. Ensure the overall health and basic administration of the platform
  3. Develop and implement technical solutions to improve platform performance
  4. Collaborate with cross-functional teams to identify and resolve technical issues
  5. Stay up-to-date with industry trends and emerging technologies

Requirements:

  1. Bachelor's degree in Computer Science or related field
  2. Minimum 1-2 years of experience with web technologies, web applications, networks, protocols, and email
  3. Basic understanding of ITIL v3 methodologies
  4. Understanding of enterprise IT architecture
  5. Working knowledge of relational databases
  6. Experience with database manipulation via programming language

Estimated Salary Range: $90,000 - $110,000 per year



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