Technical Systems Analyst Lead
4 weeks ago
We are seeking a highly skilled Technical Systems Analyst Lead to join our team at First Citizens Bank. This is a hybrid role that requires working both in and out of the office, with a focus on leading system analysis efforts, delivering strategic insights, and acting as a technical expert for business systems.
This position performs at the highest level of service complexity in support of system operations, performance, and usage. The ideal candidate will develop advanced solutions and specifications to resolve process issues, which may involve elements of testing and development.
Responsibilities- Data Analysis: Sources, compiles, and interprets data, effectively communicating and directing analysis output.
- Identifying Requirements: Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation.
- Reporting: Enables strategic insight into business systems through reports to senior management, evaluating systems based on data analysis, user input, and extensive testing.
- System Support: Provides expert technical support for systems, responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience.
- Leadership: Leads engagement with business partners on changing business needs, analyzes business requirements, and communicates the system implications of proposed system changes.
The ideal candidate will possess a Bachelor's Degree and 6 years of experience in Systems Support, Analytics, or Operational Support, or an equivalent combination of education and experience. Preferred qualifications include:
- More than 10 years of experience working as a business systems analyst in the financial industry.
- Proven track record in business requirements elicitation techniques, translation to functional and non-functional requirements, solutions design, story writing, test planning, and change management.
- Experience working with data management projects, including data analysis, data governance, data quality, and lineage.
- Strong analytical and critical thinking skills, with the ability to analyze business requirements to determine processing flow, user needs, and inter-dependencies of multiple information systems.
The estimated salary range for this position is $120,000 - $180,000 per year, depending on experience and qualifications.
About UsFirst Citizens Bank offers a comprehensive benefits program, designed to meet the needs of our associates. Our benefits include health insurance, retirement savings, and paid time off, among others. For more information, please visit our website.
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