Accounts Receivable Manager

6 days ago

New York, New York, United States La Prairie Group AG Full time

Job Title: Assistant Manager AR

Job Summary:

We are seeking an experienced Assistant Manager AR to join our team at La Prairie Group AG. The successful candidate will be responsible for managing all aspects of accounts receivable, including credit limits, cash collection, and dispute resolution.

Main Responsibilities:

  • Credit Limits:
    • Set credit limits for all customers on an annual basis using multiple calculations based on customer and company performance during the year.
    • Adjust customer credit limits during the year when necessary based on external factors.
    • Decide when to force credit hold based on overdue amounts and communicate decision to Sales Department, Controller, and Buyer.
  • Cash Collection:
    • Manage all documentation relating to the processing of cash collections.
    • Contact retailer Accounting Department and Accounts Payable Portal for slow paying accounts to verify payment and follow up to confirm receipt.
    • Minimize bad debt risk and maximize accounts receivable collections.
  • Dispute Resolution:
    • Research and evaluate disputes on customer portal (shortage/pricing discrepancy/freight issues, etc.) and advise Controller and Executives about resolution prior to contacting customer.
    • Work with retailer to resolve inconsistencies and obtain necessary documentation proving that chargeback is invalid.
    • Prepare packages to retailers to resolve disputed retailer charges and commence negotiations with retailer.
  • Month End:
    • Maintain compliance with financial policies and procedures.
    • Prepare month end close.
    • Reconcile accounts receivable to general ledger.
  • Other:
    • Work with Customer Service department to assure timely and accurate invoicing as well as resolving credit holds.
    • Follow up with RVPs and Account Executives on missing return authorization and communicate with warehouse, missing information.
    • Communicate with outside warehouse the return authorization spreadsheet so returns can be processed addressing all their issues.

Requirements:

  • Minimum of 3-5 years accounts receivable, credit, collection experience, and dispute management experience (chargebacks).
  • Familiarity with the Order to Cash cycle.
  • Familiarity with general accounting principles.
  • Strong analytical and quantitative skills; detail-oriented.
  • Strong planning and organizational skills and the ability to meet deadlines.
  • Strong interpersonal, written, and verbal communication, and customer service skills.
  • Ability to respond to questions from management, associates, and customers.
  • Ability to work collaboratively in a dynamic and fluid environment where adaptability is imperative.
  • Accurate with very strong attention to detail.
  • Good negotiation skills.
  • Experience managing a similarly situated relationship with department stores.
  • Proficient in SAP, Microsoft Office.
  • High degree of integrity and ethical conduct.

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