Retail General Manager

2 weeks ago


Belmont, Ohio, United States Pilot Company Full time
Pilot Company Retail General Manager Job Description

Pilot Company is a leading network of travel centers with over 30,000 team members and 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.

We are seeking an experienced Retail General Manager to oversee our high-volume retail facilities. As a Retail General Manager, you will be responsible for generating and executing travel center and restaurant business plans to achieve established standards, sales, and profit objectives, as well as customer satisfaction.

Key Responsibilities:
  • Ensure customer expectations are met
  • Conduct meetings with subordinate employees
  • Maintain effective vendor relationships

As a Retail General Manager for Pilot Company, you will build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint. Additional responsibilities include:

  • Driving sales
  • Managing team members
  • Tracking inventory
  • Providing customer service
  • Performing P&L analysis

We offer a competitive salary, fuel discount, nationwide medical plan, dental, vision, 401(k), flexible spending accounts, adoption assistance, tuition reimbursement, and a flexible schedule.


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