Senior Client Onboarding Lead

3 weeks ago


Wakefield, Massachusetts, United States C-4 Analytics Full time
Job Title: Senior Client Onboarding Lead

C-4 Analytics is seeking a highly skilled Senior Client Onboarding Lead to join our team. As a key member of our client onboarding process, you will be responsible for ensuring a seamless transition for new clients, managing client relationships, and driving client satisfaction.

Key Responsibilities:
  • Develop and execute client onboarding plans to ensure a smooth transition for new clients
  • Manage client relationships, including communication, issue resolution, and client feedback
  • Collaborate with cross-functional teams to ensure client needs are met and exceeded
  • Stay up-to-date on industry trends and best practices to drive client success
  • Provide exceptional client service, ensuring high levels of client satisfaction and retention
Requirements:
  • 2+ years of experience in the automotive industry, with a focus on client management or account management
  • 5+ years of experience in client-facing roles, with a proven track record of driving client satisfaction and retention
  • Bachelor's degree in Business Administration or a related field
  • Certifications in Google Analytics, Google Ads, Bing Ads, and Facebook Blueprint
  • Expertise in local SEO and digital marketing
  • Excellent communication and presentation skills
  • Strong project management skills, with experience in project management tools such as JIRA
About C-4 Analytics:

C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. We are committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service.

We offer a competitive compensation package, including a starting annual on-target earning of $85,000, with opportunities for growth and advancement. We also offer a range of benefits, including career development programs, unlimited paid time off, and additional perks.

If you are a motivated and results-driven individual with a passion for digital marketing and client success, we encourage you to apply for this exciting opportunity.



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