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Airline Account Manager

2 months ago


Chicago, Illinois, United States Intelsat Full time
About the Role

We are seeking a highly skilled and experienced Airline Account Manager to join our Commercial Aviation team at Intelsat. As a key member of our team, you will be responsible for building and maintaining strong relationships with our airline partners, driving revenue growth, and providing exceptional customer service.

Key Responsibilities
  • Interface with Airline Partners: Serve as the primary point of contact for our airline partners, providing them with exceptional customer service and support.
  • Drive Revenue Growth: Identify and pursue new revenue opportunities with our airline partners, working closely with cross-functional teams to develop and execute sales strategies.
  • Communicate Effectively: Regularly communicate with airline partners about campaign success, revenue metrics, and operational performance, sharing data and insights to inform their business decisions.
  • Solve Complex Problems: Collaborate with internal stakeholders to resolve complex issues and develop creative solutions that meet the needs of our airline partners.
  • Stay Up-to-Date with Industry Trends: Continuously update your knowledge of the commercial aviation industry, staying ahead of market shifts and emerging trends to inform your sales and marketing strategies.
Requirements
  • Experience: 5-10 years of experience in account management or a similar role, preferably in the aviation or satellite industry.
  • Education: Bachelor's degree in a relevant field, such as business, marketing, or communications.
  • Skills: Strong written and verbal communication skills, with the ability to present to executive-level audiences. Experience handling contracts and negotiations is a plus.
What We Offer
  • Hybrid Work Environment: Enjoy a flexible work arrangement that balances in-office and remote work, with up to two days per week working from home.
  • Professional Growth Opportunities: Develop your skills and expertise through our dedicated Learning & Development program, with opportunities for internal promotions and career advancement.
  • Competitive Benefits: Enjoy a comprehensive benefits package, including medical, tuition reimbursement, and retirement benefits, as well as employee wellness programs and recognition initiatives.