Client Relations Specialist
1 week ago
As a vital member of Amanda Chase Koenig - State Farm Agent, the Account Manager plays a crucial role in ensuring the success of our clients and the smooth operation of our agency. This position is centered around fostering meaningful relationships with clients and acting as a bridge between their needs and our agency's offerings.
Key Responsibilities:
- Develop and maintain strong client relationships, ensuring regular follow-ups as necessary.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
- Encourage and sustain successful, long-term client relationships.
- Embody and promote our agency's Core Values: Optimism, Balance, Respect, Accountability, and Growth.
Qualifications:
- Self-Motivated: Demonstrated ability to set and achieve goals while actively seeking growth opportunities.
- Team Player: While you excel independently, you also thrive in a collaborative environment, appreciating the power of collective success.
- Positive Mindset: A belief in positivity that allows you to tackle challenges with enthusiasm and a proactive attitude.
- Initiative: Willingness to take charge, explore innovative solutions, and exceed expectations.
- People-Oriented: A genuine enjoyment of engaging with others, building relationships, and assisting clients in finding tailored solutions.
- Extroverted: An outgoing personality that energizes and inspires those around you, ensuring memorable interactions.
Benefits:
- Generous paid time off, including holidays and personal/sick days.
- Competitive salary with commission opportunities and tiered bonuses for individual and team performance.
- Comprehensive health benefits.
- Disability insurance stipend.
- Agency-sponsored team-building events.
- Continuous education in customer service excellence and advanced sales techniques.
- Collaboration with a highly regarded team known for its positive office culture.
- Opportunities for professional growth and advancement within the agency.
At Amanda Chase Insurance Agency, we are committed to creating a supportive work environment that encourages growth and collaboration. Our agency consistently ranks among the top 5% of State Farm agents nationwide, reflecting our dedication to delivering exceptional service and making a meaningful impact in our clients' lives.
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