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Senior Client Partner
2 months ago
We're seeking a highly skilled Senior Client Partner to join our team at ATTN:. As a key member of our client services team, you will be responsible for delivering exceptional client satisfaction and driving business growth across our creative agency.
Key Responsibilities- Account Management
- Develop and maintain strong relationships with mid-to-senior level clients, providing strategic guidance and thought leadership to drive business success.
- Guide communication with clients to ensure campaigns meet both brand and ATTN goals.
- Strengthen and own client and partner agency relationships, ensuring direct reports align with client needs.
- Stay up-to-date on industry trends, latest paid offerings, and social platform capabilities to inform client strategies.
- Ensure efficient campaign lifecycles, resolving conflicts internally and externally as needed.
- Collaborate with Executive Director, Client Services, and ATTN leadership to identify growth opportunities.
- Management & Professional Development
- Manage and mentor junior client services members, ensuring client relationships and personal growth.
- Lead by example, valuing cross-functional teams and coaching through wins and losses.
- Juggle team members' strengths and weaknesses, providing learning opportunities and prioritizing top-notch client service.
- Delegate effectively, knowing when to let others lead client initiatives and when to step in.
- 7+ years of experience in client services at a creative agency, with a proven track record of success across AOR and project-based business.
- Deep experience in social media, including paid and organic strategies, with fluency in social KPIs, influencer strategies, and platform capabilities.
- Comfortability managing executive leadership and co-owning senior client relationships on high-profile accounts.
- Experience developing competitive analysis, case studies, social playbooks, and other strategic materials to drive business forward.
- Ability to effectively lead client business while supporting others, adapting to changing demands.
- Alignment with ATTN:'s core values: We Check Our Ego, We Focus on Solutions, We Stay Ahead of the Curve, We Own It.
The salary range for this position is $150,000-170,000, based on a wide array of factors unique to each candidate, including demonstrated skill set, years and depth of relevant experience, and role-dependent factors.
About ATTN:As an Equal Opportunity Employer, ATTN: is committed to building and fostering a workplace of diversity and employee inclusion. We do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law.
