IT Support Engineer

2 days ago


Melbourne, Florida, United States K2 Staffing Full time
Job Overview

We are seeking a highly skilled IT Support Engineer to join our team at K2 Staffing in Melbourne, FL. As an IT Support Engineer, you will be responsible for providing top-notch technical support to our clients.

Job Responsibilities
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
Requirements
  • Five (5) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
  • Having worked in an MSP environment is essential.
  • Ideally you will have one or more of the following certifications:
    • CompTIA Net+ and/or CompTIA Security+
    • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional
  • Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products.
  • Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX.
  • Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles.
  • Familiar with SAS solutions such as Office 365 and Adobe CC.
  • History of network and firewall administration (Cisco, Sophos, Sonicwall).
  • Knowledge of server virtualization (VMWare ESXi; vCenter).
  • Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools.
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.
Salary and Benefits

The estimated salary for this position is around $80,000 per year. Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

This is a full-time employment opportunity located in Melbourne, FL.


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