Dental Office Receptionist
2 weeks ago
- Greet and assist patients with a friendly and professional demeanor, ensuring a positive experience from the moment they arrive.
- Implement high standards of customer service and patient care, exceeding expectations and building strong relationships with our patients.
- Efficiently schedule appointments and manage the appointment calendar, ensuring seamless communication with our dental team.
- Answer phone calls, emails, and text messages promptly and courteously, providing accurate and timely information to our patients.
- Verify insurance coverage and accurately process insurance claims, ensuring timely reimbursement and minimizing delays.
- Collect payments and manage financial transactions, maintaining accurate records and ensuring compliance with regulatory requirements.
- Perform office duties such as document filing, scanning, and copying, maintaining a clean and organized workspace.
- Maintain patient records and ensure confidentiality, adhering to HIPAA guidelines and maintaining the highest level of professionalism.
- Ensure office cleanliness and organization, maintaining a welcoming and comfortable environment for our patients.
- High school diploma or equivalent.
- Bilingual proficiency in Spanish and English.
- Minimum 2 years of experience in a dental office.
- Exceptional customer service skills, with a strong focus on patient satisfaction.
- Excellent interpersonal and communication skills, with the ability to work effectively with patients, dentists, and other staff members.
- Positive attitude and professional appearance, with a strong commitment to maintaining a clean and organized workspace.
- Strong organizational skills, with the ability to multitask and prioritize effectively.
- Computer literacy, with proficiency in dental management software.
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Dental Receptionist
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