Dental Office Receptionist

2 weeks ago

Alpharetta, United States Bella H Rosenthal DDS PC Full time
Job SummaryWe are seeking a highly skilled and experienced Dental Front Desk professional to join our team at Bella H Rosenthal DDS PC. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental practice.Key Responsibilities
  • Greet and assist patients with a friendly and professional demeanor, ensuring a positive experience from the moment they arrive.
  • Implement high standards of customer service and patient care, exceeding expectations and building strong relationships with our patients.
  • Efficiently schedule appointments and manage the appointment calendar, ensuring seamless communication with our dental team.
  • Answer phone calls, emails, and text messages promptly and courteously, providing accurate and timely information to our patients.
  • Verify insurance coverage and accurately process insurance claims, ensuring timely reimbursement and minimizing delays.
  • Collect payments and manage financial transactions, maintaining accurate records and ensuring compliance with regulatory requirements.
  • Perform office duties such as document filing, scanning, and copying, maintaining a clean and organized workspace.
  • Maintain patient records and ensure confidentiality, adhering to HIPAA guidelines and maintaining the highest level of professionalism.
  • Ensure office cleanliness and organization, maintaining a welcoming and comfortable environment for our patients.
Requirements
  • High school diploma or equivalent.
  • Bilingual proficiency in Spanish and English.
  • Minimum 2 years of experience in a dental office.
  • Exceptional customer service skills, with a strong focus on patient satisfaction.
  • Excellent interpersonal and communication skills, with the ability to work effectively with patients, dentists, and other staff members.
  • Positive attitude and professional appearance, with a strong commitment to maintaining a clean and organized workspace.
  • Strong organizational skills, with the ability to multitask and prioritize effectively.
  • Computer literacy, with proficiency in dental management software.
What We OfferWe offer a competitive salary, 401(k) plan, holidays pay, bonus, and continuing education opportunities. If you are a dedicated and enthusiastic professional ready to take on a rewarding role in our dental practice, we encourage you to submit your resume and a cover letter detailing your qualifications and experience.

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