Maintenance Director

2 days ago

Springfield, Illinois, United States Comstock Companies Full time
Maintenance Manager Job Description

The Maintenance Manager is responsible for the operational management and effective daily leadership and administration of the engineering team with the objectives of safely, efficiently, and effectively operating machinery and systems in a cost-effective manner.

Key Responsibilities:
  • Provide exceptional customer service and build strong relationships with residents and stakeholders
  • Train, coach, and motivate a team of maintenance team members to achieve high levels of professionalism and performance
  • Protect and improve the value of the client's assets and ensure that building engineering systems continue to perform their intended function
  • Implement and manage the reliability-based maintenance function, including inspecting and monitoring programs, defining and implementing maintenance best practices, and continuously evaluating current maintenance, operations, and reliability methods
  • Monitor operation and maintain refrigeration, water cooling, and air conditioning equipment, heating, ventilating, and hot water equipment, pumps, valves, piping, and filters, and review logs as necessary to assure proper operation of equipment
  • Perform preventive maintenance tasks as required and oversee repair and P.M. of HVAC systems, determining frequency of repair and/or P.M. for HVAC systems
  • Maintain PM service logs for all common area and unit-based equipment and review property daily for overall condition and appearance, establishing maintenance schedules necessary for maintaining a Class "A" property
  • Oversee the activities of contractors working within the building and identify safety hazards within the building, incorporating remediation of such hazards to ensure a safe working environment
  • Implement, administer, and manage safety training programs and ensure compliance with all regulatory laws and guidelines related to the operation of the building's infrastructure
  • Maintain all infrastructure and compliance documentation for the building, including up-to-date building drawings and single-lines, as well as documentation mandated for maintaining regulatory compliance with Federal, State, or Local law
Qualifications:
  • High School Diploma/GED required; equivalent experience will be considered in lieu of the education requirement
  • CFC Universal Certification required
  • Master of Electrician and Plumbing preferred
  • Extensive knowledge of HVAC, electrical, and plumbing systems in multi-family housing and mid to large size facility operations
  • At least 8 years of Residential or hotel facilities operation experience
  • At least 8 years building facilities operation experience in a high-rise, luxury apartment or hotel building
  • Minimum of 3 years supervisory experience as senior engineer/technician or equivalent position in facilities management
  • Building automation systems experience required
  • Proven experience providing excellent customer service
  • Yardi experience a plus
  • Exposure to budgeting and basic accounting
  • Understands elevator maintenance, fire sprinkler/alarm systems, and high-rise buildings
  • Proficient with computers and relevant computer programs
  • General understanding and use of Microsoft Office, Microsoft Word, Excel, and Outlook
  • Current Driver's License without major violations
  • Outgoing personality with ability to relate to diverse group of people and build strong relationships
  • Strong sense of urgency
  • Strong problem-solving and time management skills
  • Ability to work under pressure
  • Ability to respond to others' needs in a timely and courteous manner
  • Ability to work after hours and weekends, as needed, including on-call rotation
  • Desire to work in an entrepreneurial environment and learn in a growing organization
  • Must be highly credible and trustworthy, and operate with high degree of integrity
  • Must hold oneself and others accountable and strive for a high level of excellence
  • Must have a positive, can-do attitude and be able to fuel growth and innovation
  • Must be customer-focused and results-oriented
  • Must want to continuously learn and develop
  • Exceptional oral and written communication, active listening, and organizational skills
  • Ability to establish strong working relationships with others in a team setting
  • Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
  • Self-directed and able to work independently, with minimal supervision
  • Outstanding mentoring, coaching, people management, and leadership skills
  • Must be able to hire, direct, and supervise a strong team while cultivating a professional, friendly, and supportive atmosphere
  • Must be able to motivate his/her team through personal character, consistency, vision, compassion, and recognition
  • Must be able to clearly and effectively communicate expectations to the team and make sure there is understanding by all
  • Must be able to ensure team members are held accountable to achieve/promote Comstock's corporate goals, core values, and departmental responsibilities detailed on the org chart and in the Employee Handbook
  • Strong communicator, both orally and in writing, and a good listener
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
  • Ability to demonstrate flexibility in dealing with complex issues or organizational change
  • Ability to define and resolve complex issues and resolve with practical, concrete business-minded solutions
  • Ability to effectively present information and respond to questions from senior and executive level management
  • Strong business orientation and ability to make data-driven decisions
  • Strong budgeting and financial skills
Benefits:
  • Competitive Salary with Bonus Potential
  • Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance
  • Opportunities for Advancement within our expanding portfolio
  • Annual Professional Development Funds to fuel your growth
  • Employee Perks (to name a few): Housing Discount, Commuter Benefits, Free Parking and EV charging, Parental Leave Program, Enjoy a Friendly Work Environment that values collaboration

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