Complete 4 Success Advising Specialist

4 weeks ago


Columbia, Maryland, United States Howard Community College Full time
About Us

Howard Community College is a dynamic and innovative institution that values diversity and is committed to responding to the ever-changing needs of its community. We are proud to have received the Great Colleges to Work For honor for 12 consecutive years.

Job Summary

The Complete 4 Success Advising Specialist will serve as the coordinator for the Complete4Success student initiative, removing educational barriers for students by connecting them to college and community resources. This role will work collaboratively with the college's grant administrators to ensure compliance and provide report preparation and analysis according to grant deadlines.

Key Responsibilities
  • Identify and connect with Complete4Success scholars who are near completion, providing start-to-finish service and clear communication to ensure students complete their credentials and degrees.
  • Case manage assigned student caseload, connecting students to college support services, such as disability support services, career services, and emergency financial assistance.
  • Ensure compliance with Complete4Success reporting requirements and employ technology to assist students with navigating support and resource processes.
  • Partner with community social services to provide information to students regarding available resources.
  • Provide ongoing quality communication, effective customer service, and support, using consistent outreach and follow-up methods.
Requirements
  • Bachelor's degree or equivalent combination of education and experience.
  • 2 years of experience in coaching or advising students or similar human services.
  • Competency in organizing data and preparing reports.
  • Proficiency with Microsoft Office applications.
  • Excellent interpersonal, written, and oral communication skills.
Working Conditions

This role reports to the Associate Vice President of Advising and Retention and may supervise work-study students, special project, and seasonal employees.



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