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Seafood Department Team Trainer
2 months ago
We are seeking a highly skilled and experienced Team Trainer to join our Seafood Department at Whole Foods Market. As a Team Trainer, you will play a critical role in supporting the high engagement, productivity, and retention of new members by organizing and delivering quality training on their home team.
Key Responsibilities- Training and Development
- Ensure new and ongoing store and team training programs are successfully delivered and completed.
- Work within training deadlines and goals.
- Coordinate with team leaders and the store trainer to schedule new member training during their first four shifts.
- Coordinate with new members, team leadership, and the store trainer on the timely completion of new member connections, regularly communicating status toward completion.
- Operational Training
- Facilitate team-specific operational training for team members, including team operational learning pathways and team-specific program rollouts.
- Attend team trainer meetings, as scheduled.
- Customer Service and Sales
- Train all team members on customer service standards and look for opportunities to provide timely feedback.
- Train all team members on new products, their differentiation, sales tactics, and department placement.
- Equipment and Safety
- Consistently practice and model proper care, use, and maintenance of all team equipment and PPE.
- Complete the team trainer operational learning pathway, team trainer certification, and other assigned training.
- Administrative Tasks
- Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.
- 6 months of Whole Foods Market experience (or equivalent retail training experience).
- Ability to lift 50 pounds.
- In an 8-hour workday: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation pushing, and pulling.
- Work requires the following motions: bending, twisting, squatting, and reaching.
- Exposure to FDA-approved cleaning chemicals.
- Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.
- Ability to work in wet and/or cold environments.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The Team Trainer will work in a fast-paced environment with a sense of urgency, maintaining a clean and sanitary working and shopping environment. The ability to work in a team environment and communicate effectively with colleagues and customers is essential.
