Automotive Business Director

6 days ago


Madison, Wisconsin, United States Midas Full time

Overview

Midas is a leading destination for automotive services, providing comprehensive solutions for vehicle maintenance and repair. We are seeking a highly skilled Automotive Store Manager to lead our operations, drive growth, and deliver exceptional customer experiences.

Responsibilities

  • Recruit, hire, train, motivate, evaluate, schedule, and coach employees to ensure top-notch service delivery.
  • Deliver exceptional customer service by listening, consulting, and following up with customers on services requested and estimated completion times.
  • Oversee complete vehicle inspections, make comprehensive recommendations, and source parts to meet customer needs.
  • Communicate pricing estimates clearly, promote shop service specials, and lead team members in achieving sales goals.
  • Train, manage, and align team members with company vision, purpose, core values, and employee creed.
  • Oversee sales, accounting, and clerical functions from Service Advisors to ensure seamless operations.
  • Monitor technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks.
  • Maintain accurate inventory counts, ensuring responsibility for any inventory losses.
  • Ensure overall facility cleanliness and organization, including environmental compliance.
  • Manage employee payroll, record keeping of hours, and scheduling.
  • Submit daily sales reports to Corporate, facilitating data-driven decision-making.

Requirements

  • Minimum 2 years of store or service manager experience.
  • Familiarity with general automotive knowledge.
  • Excellent customer service disposition.
  • Strong communication skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work flexible retail schedules, including weekends, evenings, and holidays.
  • Valid driver's license.

Compensation Package

$60,000.00 - $100,000.00 per year



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