Automotive Business Director
6 days ago
Overview
Midas is a leading destination for automotive services, providing comprehensive solutions for vehicle maintenance and repair. We are seeking a highly skilled Automotive Store Manager to lead our operations, drive growth, and deliver exceptional customer experiences.
Responsibilities
- Recruit, hire, train, motivate, evaluate, schedule, and coach employees to ensure top-notch service delivery.
- Deliver exceptional customer service by listening, consulting, and following up with customers on services requested and estimated completion times.
- Oversee complete vehicle inspections, make comprehensive recommendations, and source parts to meet customer needs.
- Communicate pricing estimates clearly, promote shop service specials, and lead team members in achieving sales goals.
- Train, manage, and align team members with company vision, purpose, core values, and employee creed.
- Oversee sales, accounting, and clerical functions from Service Advisors to ensure seamless operations.
- Monitor technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks.
- Maintain accurate inventory counts, ensuring responsibility for any inventory losses.
- Ensure overall facility cleanliness and organization, including environmental compliance.
- Manage employee payroll, record keeping of hours, and scheduling.
- Submit daily sales reports to Corporate, facilitating data-driven decision-making.
Requirements
- Minimum 2 years of store or service manager experience.
- Familiarity with general automotive knowledge.
- Excellent customer service disposition.
- Strong communication skills.
- Leadership ability.
- Team building skills.
- Ability to work flexible retail schedules, including weekends, evenings, and holidays.
- Valid driver's license.
Compensation Package
$60,000.00 - $100,000.00 per year
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