OnSite Specialist
7 days ago
We are seeking a highly skilled and experienced OnSite Specialist to join our team at Stryker Corporation. As a key member of our surgical support team, you will be responsible for providing clinical support and education to OnSite specialists, ensuring seamless account coverage and effective execution of daily operations.
Key Responsibilities- Provide clinical surgical support by managing equipment and ensuring compliance with account-specific contracted scopes of work.
- Lead on-the-job training and onboarding activities for OnSite specialists, providing education on multiple products and processes.
- Coordinate daily operations with OnSite leaders to ensure effective execution and assessments of staffing and training.
- Remain available to fill staffing gaps and provide support to OnSite specialists as needed.
- Anticipate and meet the needs of OR staff and surgeons during surgical procedures, coaching OnSite specialists on customer needs.
- Provide information on new and current minimally invasive surgical products to physicians and OR personnel.
- Ensure effective surgical care to patients related to third-party and Stryker Endoscopy equipment.
- Responsible for troubleshooting and maintaining Stryker Endoscopy equipment.
- Accurately record and report data metrics related to job functions daily.
- Communicate updates on account information to ensure continuous high levels of service.
- Drive adherence to regulations, policies, and industry standards with team members.
- High school diploma required.
- Minimum one year of operating room or sterile processing experience preferred.
- Ability to understand account standards and effectively communicate to specialists.
- Must be flexible and adaptable to support the needs of the day and work well under pressure.
- Excellent organizational and interpersonal skills, demonstrating strong verbal and written communication.
- Excellent time management skills with the ability to use independent judgment and critical thinking effectively.
- Must be able to observe and correct minute inconsistencies.
- Must be able to explain and generate detailed guidelines and procedures.
This role requires the ability to exert up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. Must have near visual acuity (corrected), color vision, mobility, bending, standing and/or walking for an extended period of time, stooping, and finger dexterity.
Must be able to effectively use computer programs and communicate telephonically. Ability to work in high-stress and conflict situations, address multiple complex problems, and work as an integral part of a team.
Demonstrated ability to concentrate on repetitive tasks with strong attention to detail for extended periods of time.
Compensation and Benefits$26.33-$36.13/hr plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Travel Percentage80%
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