Guest Services Representative

3 days ago


Mt Pleasant, South Carolina, United States Shem Creek Inn Full time
Job Title: Guest Services Representative

Shem Creek Inn is seeking a highly skilled Guest Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities:
  • Check-in and check-out guests in a professional and friendly manner
  • Answer phone calls and respond to guest inquiries in a timely and knowledgeable manner
  • Process guest requests and resolve any issues that may arise
  • Maintain accurate records and reports
  • Collaborate with other departments to ensure seamless guest service
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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