Service Center Leadership Role

1 week ago


Kentwood, Michigan, United States Valvoline Instant Oil Change Full time

Overview

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We're seeking a talented individual to join our team as an Assistant Service Center Manager. In this role, you'll be responsible for leading a high-performing team and delivering exceptional customer experiences.

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What You'll Do:

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  • Collaborate with the Service Center Manager to develop and implement strategies that drive business growth and excellence in customer service.">
  • Mentor and train team members to optimize their development and enhance overall performance.">
  • Assist with inventory management, labor scheduling, and financial planning to ensure efficient operations.">
  • Deliver a positive first impression to each guest through a warm and friendly greeting.">
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The Perks and Benefits:

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  • Competitive weekly pay of $21.50 per hour.">
  • Paid on-the-job training – no previous automotive experience is required.">
  • A flexible work schedule with no late evenings or holidays.">
  • Paid time off (PTO) and holiday pay.">
  • Company-provided uniforms and tools.">
  • Tuition and certification assistance, plus access to a free online university.">
  • Medical and prescription drug coverage, including Health Savings Account contributions.">
  • Dental, vision, and 401(k) retirement savings plans, with a 100% match up to 5%.">
  • We promote from within – a commitment we're passionate about.">
  • Back-up Child and Elder Care.">
  • A 50% discount on VIOC automotive services.">
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How You'll Make a Difference:

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  • Perform oil changes and additional car maintenance services.">
  • Assist the Service Center Manager with daily operations and oversight.">
  • Build trust and win repeat, loyal customers.">
  • Support the SCM with inventory, labor management, and financial performance.">
  • Mentor, lead, and train the team to optimize their development.">
  • Help maintain a clean, well-organized service center and facilitate a safe working environment.">
  • Become familiar with Environmental, Health & Safety compliance and other policies.">
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Requirements:

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  • Six months of supervisory experience, preferably in retail.">
  • Knowledge of cash handling, facility, and safety control policies and practices.">
  • Ability to lift up to 50 pounds and stand for extended periods.">
  • English fluency in reading, writing, and speaking.">
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Career Advancement Opportunities:

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We offer a roadmap to career advancement, with an award-winning training program, commitment to safety, and fair and honest values. Our goal is to help you reach every milestone.

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About Us:

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We're Valvoline Instant Oil Change, a company proud to be an Equal Opportunity Employer. We welcome everyone to apply, regardless of background or experience. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status. Reasonable accommodations will be provided upon request to facilitate equal opportunity throughout the recruitment process.



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