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Office Coordinator

2 months ago

Fort Lauderdale, Florida, United States Holman Enterprises Full time
Holman Enterprises is a family-owned, global leader in automotive services, driven by our strong core values and principles that have guided us for over a century. Our teams strive to deliver the Holman Experience by treating our customers and each other with respect, fostering positive and rewarding relationships.

The automotive sectors we serve encompass fleet management and leasing, vehicle customization and enhancement, component manufacturing, productivity solutions, powertrain distribution, logistics services, commercial and personal insurance, and retail automotive sales as one of the largest privately held dealership groups in the United States.

At Holman Enterprises, we are looking for a dedicated and customer-oriented Administrative Assistant to support our operations.

Key Responsibilities:
  • Professionally handle all incoming calls, utilizing knowledge of various departments to direct inquiries efficiently and minimize wait times. Ensure accurate message-taking and documentation.
  • Maintain the cleanliness and visual appeal of the reception area, including the entrance and lounge, ensuring the space is organized and all amenities are well-stocked.
  • Promptly inform management of any observed damages or issues within the reception area to ensure a welcoming environment for visitors.
  • Adhere to professional dress standards and address clients as 'guests,' using formal titles whenever possible. Demonstrate professionalism in all interactions.
  • Encourage a professional atmosphere around the reception area by reminding colleagues to maintain decorum.
  • Utilize strong interpersonal skills to address customer inquiries and concerns effectively, aiming to resolve issues at the first point of contact.
  • Assist various departments as needed, including document scanning for the service department and ensuring timely completion of paperwork.
  • Exhibit excellent verbal and written communication skills to foster positive relationships and efficient collaboration across the organization.
  • Perform additional duties and special projects as assigned.
Qualifications:
  • High School Diploma or equivalent.
  • Additional education, certifications, or relevant experience is advantageous.
  • Proficient in desktop applications, including MS Office Suite (Outlook, Excel, Word, PowerPoint, etc.).
  • Familiarity with office technology and equipment, such as computers, fax machines, scanners, and phone systems.
  • 1-3 years of experience in administrative roles or related fields, preferably in customer-facing environments.
At Holman Enterprises, we are committed to providing rewarding careers and improving the lives of our employees and their families. We invest in exceptional talent, offering training, empowerment, and recognition. Our journey is guided by a commitment to continuous improvement and a dedication to diversity, equity, and inclusion.

Benefits:

We offer a comprehensive benefits package that includes health, vision, dental, life, and disability insurance, along with a 401(k) plan featuring company matching. Our time-off benefits encompass Paid Time Off (PTO), paid holidays, bereavement leave, and jury duty. Additionally, we provide paid parental leave and supplemental military leave for eligible employees.

Equal Opportunity Employment:

Holman Enterprises is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind and are dedicated to ensuring equal employment opportunities for all employees and applicants.