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Facility Operations Supervisor

2 months ago


San Jose, California, United States Sharks Ice San Jose Full time
Job Summary

We are seeking a highly skilled and experienced Facility Operations Supervisor to join our team at Sharks Ice San Jose. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our facility, supervising employees, and maintaining a high level of customer service.

Key Responsibilities
  • Facility Management: Oversee the daily operations of the facility, including maintenance, repairs, and upkeep.
  • Employee Supervision: Supervise and train employees to ensure they are meeting the highest standards of customer service and facility maintenance.
  • Customer Service: Provide exceptional customer service to our patrons, ensuring their needs are met and exceeded.
  • Safety and Security: Ensure the facility is secure and safe for employees and patrons, implementing emergency procedures as needed.
  • Inventory Management: Oversee the inventory of equipment, supplies, and materials, ensuring they are properly stocked and maintained.
  • Event Operations: Assist with event setup, execution, and teardown, ensuring a seamless experience for our patrons.
  • Reporting and Compliance: Maintain accurate records and reports, ensuring compliance with company policies and procedures.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1 year of experience in facility operations, customer service, or a related field.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and proficiency in inventory management and reporting.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a cold environment.
What We Offer
  • Competitive Salary: $23.86/hour.
  • Benefits: Pet insurance, 30% discount in the Sharks Pro Shop, food and beverage discount at SAP Center, TechCU Arena, and Stanley's, and free employee parking.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth within our company.

Sharks Sports and Entertainment is an equal opportunity employer.