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Customer Service Ambassador
2 months ago
As a Customer Service Representative at Stevens Point Auto Center, you will be the primary point of contact for customers, providing exceptional service and support throughout their vehicle-buying journey. Your key responsibilities will include:
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Providing accurate and up-to-date information about our vehicles, including features, pricing, and availability
- Assisting customers with financing options and presenting initial product information
- Following up with leads and no-shows to ensure a positive customer experience
- Participating in team development sessions and maintaining positive relationships with teammates, sales teams, and dealership management
To be successful in this role, you will need:
- At least one previous role based in strong customer service experience
- A team player attitude and prompt, courteous communication skills
- Enthusiasm and a willingness to learn about our vehicles and services
- Strong computer skills and the ability to utilize our CRM tracking system
At Stevens Point Auto Center, we are passionate about providing exceptional customer service and helping our employees succeed. We offer a dynamic work environment, competitive wages, and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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