Customer Service Ambassador

3 weeks ago


Stevens Point, Wisconsin, United States Stevens Point Auto Center Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Stevens Point Auto Center. As a key member of our sales team, you will play a vital role in providing exceptional customer service and ensuring a seamless buying experience for our clients.

Key Responsibilities
  • Customer Interaction: Respond to customer inquiries, provide product information, and direct them to the appropriate dealership resources.
  • Lead Follow-up: Follow up with leads that are not ready to make an appointment or no-show.
  • Team Collaboration: Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
  • CRM Utilization: Utilize our CRM tracking system daily to stay organized and ensure seamless communication with customers.
Requirements
  • Customer Service Experience: At least one previous role based in strong customer service experience.
  • Team Player: Team player attitude, prompt, and courteous.
  • Computer Skills: Strong computer skills and willingness to learn our systems.
  • Background Check: Willing to submit to a pre-employment background check and drug screen.
About Us

Stevens Point Auto Center is a family-owned and operated business with a strong commitment to customer satisfaction and community involvement. We offer a comprehensive benefits package, competitive wages, and opportunities for growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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