Customer Service Representative

4 weeks ago


Stevens Point, Wisconsin, United States Delta Diversified Enterprises Full time

About the Role:

At Delta Diversified Enterprises, we are dedicated to delivering exceptional customer service and sales expertise to our clients. As a Consumer Sales Representative, you will play a vital role in responding to external customer inquiries and referrals, and assist in phone queues to educate and enroll prospective policy holders in our individual insurance plans.

Key Responsibilities:

  • Respond to customer inquiries and provide personalized support
  • Assist in phone queues to educate and enroll prospective policy holders
  • Collaborate with the contact center team to resolve customer issues
  • Stay up-to-date on product knowledge and industry trends

What We Offer:
  • A comprehensive benefits package, including health, vision, dental, and life insurance
  • A competitive base salary and incentive compensation based on company results
  • A 401(k) plan with employer match and bi-weekly employer contribution to employee retirement account
  • A hybrid work schedule, allowing flexibility to work from home on Wednesdays and Fridays

Requirements:
  • Customer service and sales skills
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • High school diploma or equivalent required

Why Work with Us:
  • We value our employees and offer a comprehensive benefits package
  • We prioritize work-life balance and offer a hybrid work schedule
  • We are committed to delivering exceptional customer service and sales expertise

Equal Opportunity Employer:
  • We are an equal opportunity employer and welcome applications from diverse candidates
  • We are committed to creating an inclusive and respectful work environment



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