IT Support Specialist I

2 weeks ago


Glenwood Springs, Colorado, United States Holy Cross Energy Full time
Position Overview

This full-time role is dedicated to providing comprehensive IT support through our Service Desk. The individual will manage incoming tickets and assist clients with various technical challenges, including troubleshooting hardware, software, networking, and other computer-related technologies.

Key Responsibilities:

  • Execute workstation replacements aligned with the equipment lifecycle.
  • Support IT personnel with work plans and special projects.
  • Foster a robust security culture by promoting cybersecurity awareness and escalating identified security concerns to senior team members for appropriate action.

Qualifications:

  • Associate's degree in Computer Science, Information Systems/Technology, or a related discipline.
  • A minimum of 1 year of relevant work experience and/or training.
  • CompTIA A+, Network+, or a similar certification is preferred upon hire.
  • Possession of a valid Driver's License.

The starting wage is $45.73 per hour, depending on experience. This position aligns with our commitment to leading the responsible transition to a clean energy future.

Note: This position is subject to compliance with the company's Nepotism Policy.

Holy Cross Energy is an Equal Opportunity Employer, welcoming applications from Female, Minority, Veterans, Disabled, and individuals of diverse Sexual Orientation and Gender Identity.



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